What data you provide, why we collect it, and how it's used — it's all laid out here, openly and honestly. No hidden agendas.
Have a question? Help Center Go.
All data is secured with 256-bit encryption — your information cannot be accessed by anyone else.
Your personal information is never sold or rented to any third party.
You may request to view, correct, or delete your personal data at any time.
Only the data that is strictly necessary is collected. We do not ask for information we don't need.
You can opt out of promotional messages at any time.
Data is not retained beyond the necessary period — except where required by law.
Here's a simple breakdown for you: The information you provide when opening an account at Ocasino is used solely to deliver our services to you. This policy clearly explains what data we collect, why we collect it, and where it goes. If any part is unclear, please reach our Help Center Ask a question.
ocasinoWhen you create an account or use our services at , certain information is collected. This falls into three categories.
Limited data is received from payment processors and identity verification services, strictly for fraud prevention and age verification purposes.
Important: We never store full credit or debit card numbers, PINs, or OTPs. All payment processing complies with PCI-DSS standards.
The table below clearly shows exactly what each piece of collected data is used for.
| Purpose | What Data We Use | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Mobile & Email | Contractual Necessity |
| Payment processing | Payment Details & Transaction Records | Contractual Necessity |
| Age & Identity Verification (KYC) | Date of Birth & ID Document | Legal Obligations |
| Fraud & Security | IP Address, Device & Logs | Legitimate Interest |
| Customer Support | Contact details and complaint history | Contractual Necessity |
| Promotional Communications | Mobile, Email | Your Consent |
ocasino Your data is never shared with third parties for marketing purposes. Promotional messages are limited to our own offers and updates only.
We do not sell your data. However, limited sharing may occur in the following circumstances:
Relevant data is shared with the respective payment gateway to process Bkash, Nagad, Rocket, or card payments. These providers operate under their own privacy policies.
Only the minimum necessary data is shared with a licensed identity verification service as part of the KYC process. This is a legal requirement.
We are legally required to share information in response to a court order or a lawful request from a government authority.
In the future ocasino In the event of an acquisition or merger, members will be notified in advance and their data protection will be guaranteed.
We will never: Selling your data to advertisers, adding it to third-party marketing lists, or sharing it beyond what is necessary.
ocasinoCookies and similar technologies are used on the website and app. Below is an overview of the types of cookies we use and what they do:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain parts of the site from functioning correctly.
Data is not kept longer than necessary. However, certain data must be retained for a specified period for legal reasons.
| Data Type | Retention Period | Reason |
|---|---|---|
| Core Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC Documents | 5 years after account closure | AML Regulations |
| Customer Support Chat | 2 years | Dispute Resolution |
| Marketing Consent Records | 3 years after consent withdrawal | Proof Requirements |
Once the retention period expires, data is securely deleted or anonymised.
You have full control over your data. Contact us to exercise any of the rights listed below.
Within 30 days of receiving any rights request ocasino A response will be provided. For complex cases, this may take up to 90 days, and you will be informed in advance.
To keep your data secure ocasino Multiple layers of security measures are in place.
You Can Help Too: Use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
ocasino's services are available to users aged 18 and above only. Age is verified at registration, and additional verification may be requested if there is any doubt.
We do not knowingly collect data from minors. If you believe a minor's data has been collected by mistake, please notify us immediately — the data will be deleted and the account will be closed.
This Privacy Policy may be updated from time to time. You will be notified in advance of any significant changes via email or in-app notification.
After changes ocasinoContinued use of services following any updates will be considered acceptance of the revised policy. We recommend checking this page regularly.
Latest Update (January 2026): The cookies policy has been expanded; a data retention schedule table has been added; the member rights section has been clarified.
For any privacy-related questions, requests, or complaints, please contact our Data Protection team.
An initial response will be provided within 7 business days of receiving your complaint. Complex matters may take up to 30 days to resolve.
Everything you need to know about accounts & verification
Your privacy is our top priority at Ocasino. Join now and enjoy safe, secure betting.